DTDC Tracking – Track Your DTDC Courier, Shipment or Package

DTDC Courier Company


Before discussing DTDC Tracking in detail, let’s dive into the introduction of DTDC courier company and how it works.

DTDC Courier Service is a prominent logistics and courier company, originating from India. Its headquarter is in Bangalore, India. It was founded in 1990 and has since grown into a globally recognized brand with a presence in over 240 countries. The company offers an extensive variety of courier and logistics solutions, encompassing both local and global courier services, e-commerce logistics, and supply chain solutions.

How DTDC Courier Service Works:

DTDC Courier Service provides customers with a variety of shipping options depending on their needs. Customers can choose from a range of domestic and international shipping services, including express and economy delivery, door-to-door delivery, and more.

Here is a breakdown of how DTDC Courier Service works:

1.  Shipping Options:

DTDC offers a variety of shipping options to its customers. For domestic shipments, customers can choose from the following services:

  • DTDC Lite: A low-cost, next-day delivery service for small parcels and documents.
  • DTDC Plus: A premium service for high-priority shipments that require same-day or next-day delivery.
  • DTDC Blue: A value-added service that provides customers with real-time tracking updates and delivery confirmation.

For international shipments, DTDC proudly offers some services, including:

  • DTDC International: A door-to-door delivery service for international shipments.
  • DTDC Express: A premium service for time-critical shipments that require fast delivery.

2.  Booking a Shipment:

Customers can book a shipment with DTDC in a number of ways. They can visit one of DTDC’s many retail outlets, book online through the DTDC website or mobile app, or call the DTDC customer care center. 

During the booking process, customers will need to provide information about the shipment, including the weight and dimensions of the package, the destination address, and the shipping service they require.

3.  Packaging and Labeling:

Once the shipment is booked, customers will need to pack their items securely and attach a DTDC shipping label to the package. The shipping label will include important information about the shipment, such as the tracking number, the recipient’s address, and the shipping service selected.

4.  Collection and Transportation:

Once the package is ready, DTDC will collect it from the customer’s location and transport it to the nearest DTDC sorting facility. At the sorting facility, the package will be sorted and consolidated with other shipments destined for the same location.

5.  Delivery:

Once the shipment arrives at its destination, it will be sorted and delivered to the recipient’s address. Customers can track the status of their shipment in real time through the DTDC website or mobile app, or by contacting the DTDC customer care center.

Benefits of Using DTDC Courier Service:

There are several benefits of using DTDC Courier Service for your shipping needs. These include:

  • Wide range of shipping options: DTDC offers a variety of domestic and international shipping services to meet the needs of all types of customers.
  • Competitive pricing: DTDC provides cost-effective shipping charges for both domestic and international consignments.
  • Fast and reliable delivery: DTDC has a well-established network of sorting facilities and delivery agents that ensure timely and reliable delivery of shipments.
  • Real-time tracking: By using the DTDC website or mobile app, customers can monitor the status of their shipments in real time.
  • Excellent customer service: DTDC has a dedicated customer care center that provides support to customers throughout the shipping process.

DTDC Global:

DTDC Global is the international arm of the DTDC group. It provides global courier and logistics solutions to customers around the world. DTDC Global offers different shipping options for all purposes, whether it is by air, by sea or by road. The company has a well-established network of partners and agents that enable it to provide seamless cross-border logistics solutions to customers.

DTDC Global also provides value-added services to customers, such as customs clearance, warehousing, and supply chain management. Customers can track the status of their shipment in real time through the DTDC Global website or by contacting the DTDC Global customer care center.

DTDC Global is committed to providing sustainable logistics solutions to its customers. The company has implemented several green initiatives, such as using electric vehicles for last-mile delivery, optimizing delivery routes to reduce emissions, and promoting paperless processes to reduce waste.

DTDC Tracking for Couriers and Shipments

DTDC courier tracking is an advanced feature that helps customers to stay informed about the whereabouts of their shipments throughout the shipping process. This feature allows customers to track their packages from the moment they are dispatched until they are delivered to their destination. With the help of the DTDC tracking system, customers can access real-time updates on their shipment’s status, such as its current location and expected delivery date.

Moreover, this tracking system is designed to alert customers about any delivery exceptions or changes in the shipment’s status that may occur during transit. This includes instances where the shipment is delayed due to weather conditions, custom clearance, or any other unforeseen circumstances. The DTDC tracking feature also enables customers to receive notifications through email or SMS, ensuring that they are always up-to-date about their package’s whereabouts.

DTDC’s tracking system provides customers with a range of information, including:

  1. Current location of the shipment: The tracking system provides comprehensive information about the real-time location of the shipment. Customers can estimate the expected delivery date and time with this information.
  2. Expected delivery date and time: The tracking system provides customers with an estimated delivery date and time-based on the current location of the shipment. This information will help the customers to plan their schedule accordingly.
  3. Delivery exceptions: In case of any delivery exceptions, such as delays or failed delivery attempts, the tracking system provides customers with relevant information on the reason for the exception and the expected resolution time.
  4. Proof of delivery: Once the shipment is delivered, the tracking system provides customers with proof of delivery, including the date and time of delivery, the name of the recipient, and the signature of the recipient.

In addition to the above information, DTDC’s tracking system also provides customers with value-added services, such as SMS and email notifications, to keep them updated on the status of their shipments. It is also possible for customers to choose insurance coverage, which will provide protection for their shipments in case of loss or damage.

DTDC’s tracking system is powered by advanced technology and a well-established network of sorting facilities and delivery agents. This enables the company to provide accurate and reliable information on the status of shipments to customers in real time. DTDC’s commitment to providing fast, reliable, and efficient logistics solutions to its customers has made it one of the leading courier and logistics companies in India and around the world.

How to do DTDC Tracking for couriers and packages?

DTDC is one of India’s leading courier service providers with a wide network of over 13,000+ franchisees and delivery centers spread across India and international destinations. With a strong presence in the market, DTDC provides reliable and efficient courier services to customers across the globe. If you have sent or received a package through DTDC, tracking its whereabouts can be important for both you and the recipient.

DTDC provides several ways to track your shipment, including online tracking, SMS tracking, and mobile application tracking. Here’s a detailed guide on each of these methods:

1. Online Tracking:

DTDC provides an online tracking facility so that customers can check and know their shipment status. To track your shipment online, you need to follow these simple steps:

a. Go to the DTDC website – www.dtdc.in

b. Click on the “Track Your Shipment” option from the main menu.

c. Enter your Consignment Number or reference number and click on the “Track” button.

d. The website will display the latest status of your shipment along with the expected delivery date and time.

2. SMS Tracking:

DTDC also provides an SMS tracking service for customers who want to track their shipments on their mobile phones.

Here’s how to track your shipment via SMS:

a. Send an SMS to 9845324040 in the following format: “DTDC <space> <Consignment Number>”

b. You will receive an SMS with the latest status of your shipment.

3. Mobile Application for DTDC Tracking:

DTDC provides a mobile app that is available for both Android and iOS operating systems, serving users of both platforms. The mobile application offers a hassle-free approach to tracking your shipment while on the move.

Here’s how to track your shipment using the DTDC mobile application:

a. Download the DTDC mobile application from the Google Play Store or Apple App Store.

b. Install the application on your mobile device and register for an account.

c. Enter your Consignment Number or reference number and click on the “Track” button.

d. The application will display the latest status of your shipment along with the expected delivery date and time.

You can effortlessly and conveniently track your DTDC shipment using the website, mobile application, or SMS. The above methods provide real-time updates on the status of your shipment, which helps you to plan accordingly. If you are facing any issues with tracking your shipment, you can contact DTDC customer care for assistance.

Contact Information:

Customer Care Number: 080-25365032, 25365039

Customer Care Email: [email protected]

Email for Global Business Inquiries: [email protected]

DTDC Corporate Office Address:

DTDC House, No. 3, Victoria Road, Bangalore – 560047, Karnataka, India

Website: www.dtdc.com

DTDC’s customer care can be reached via the phone numbers and email address mentioned above. Their website is available if you need any additional information or help regarding DTDC courier and their services. If you need to visit the DTDC corporate office, the address is also provided above.


DTDC Courier Service is a trusted and reliable courier and logistics company that provides a wide range of shipping services to customers in India and around the world. Whether you need to send a small parcel or a large shipment, DTDC has a shipping solution that will meet your needs. With competitive pricing, fast and reliable delivery, and excellent customer service, DTDC is the perfect choice for all your shipping needs.

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